The New Mexico Board of Pharmacy regulates the pharmaceutical industry that includes licensing pharmacists, pharmacy technicians, pharmacist interns, pharmacies, hospitals, nursing homes, public health clinics, drug research facilities, and boarding homes.
The Board of Pharmacy investigates complaints dealing with misfilled prescriptions, controlled substance thefts, dispensing adulterated and unapproved drugs, failure to properly communicate side effects of prescription medications to patients, and other violations dealing with unprofessional conduct.
The board administers and enforces the Pharmacy Act, the Drug Device and Cosmetic Act, the Controlled Substance Act, the Drug Precursor Act, and the Drug Product Selection Act.
An update to USP becomes effective November 1, 2023. An overview of key changes can be found here: https://www.rld.nm.gov/wp-content/uploads/2023/08/USP-797-Key-Changes.pdf
If you are a manufacturer, wholesale drug distributor, or pharmacy licensed by the Board, a separate medical gas license is not required.
After Hours Diversion Emergencies – 505-469-5641
Licensing, PMP, and Administrative issues – Please call numbers below during business hours
Cheranne McCracken, R.Ph., Executive Director/Chief Drug Inspector
(505) 222-9841
cheranne.mccracken@rld.nm.gov
(Questions regarding rules, drug diversion, complaints, inspections, presentation of law updates, web updates, etc.)
Maria Gonzales, PMP Manager
(505) 222-9847
maria.gonzales@rld.nm.gov
(Questions regarding the PMP, PMP registration, ID and passwords, HIPAA requests for patients, etc.)
Irlanda Torres, Licensing Manager
(505) 222-9833
irlanda.torres@rld.nm.gov
(Questions regarding applications, initial licensing, licensing, duplicate licenses, renewals, licensee updates, etc.)
Kristina Benavidez, Licensing Assistant
(505) 222-9830
(Inspector questions include rules, drug diversion, complaints, inspections, investigations, etc.)
New Mexico Board of Pharmacy Offices
5500 San Antonio Dr NE Suite C
Albuquerque, New Mexico 87109
(505) 222-9830
(505) 222-9845 Fax
(800) 565-9102 Toll Free
Email the Board of Pharmacy
pharmacy.board@rld.nm.gov
Looking to find a safe online pharmacy? Click this link to find the VIPPS Accredited Pharmacy list along with the list of Not Recommended Sites.
Individuals with a physical or cognitive disability that requires reasonable accommodation in order to allow the individual to complete necessary forms or applications to obtain licenses or permits, or reasonable accommodations to participate in services or programs of the NMRLD, may contact Heather.Sanchez-Martinez@rld.nm.gov for assistance in reaching appropriate NMRLD staff.
New Mexico Regulation & Licensing Department | Contact Us | Sitemap
2550 Cerrillos Road, Santa Fe, NM 87505 | Get Directions
5500 San Antonio Dr., Albuquerque, NM 87109 | Get Directions
505 South Main Street, Las Cruces, NM 88001 | Get Directions
1209 Camino Carlos Rey, Santa Fe, NM 87507 | Get Directions
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